Returns

Scottoiler (Scotland) Limited always ensures that customers are satisfied with their purchases and service. As previously stated, Scottoiler kits are under warranty for one year from purchase date. 

Under the Sale of Goods Act 1979 (as amended) if goods that are not of a satisfactory quality are supplied, you, the consumer are entitled to reject the goods within a 30 days after purchase date.
 
There is no legal obligation for you to return the rejected goods to Scottoiler, but we do ask that you inform us that the rejected goods are available for collection at no cost to you.

Distance Selling Regulations

Under the Distance Selling Regulations you have a right to cancel your order for any item purchased on this website for a full refund. This does not apply to items personalised or made to your specification.

To cancel you can email us or write to us within seven days of delivery of your item(s), quoting your order number. You must take reasonable care of the item(s) and must not use them. Item(s) may be returned to Scottoiler or we can arrange collection (charges may apply).

You may cancel an order for services in the same way within seven days of the date of purchase, unless the services begin sooner.