|Terms & Conditions|
Terms and Conditions
By accessing Scottoiler World Wide Web pages you agree to the following terms. You must not access our pages if you do not agree to all the following terms.
The contents of Scottoiler World Wide Web pages are copyright © Scottoiler 1997 – 2013. All rights reserved.
Full Company Name: Scottoiler (Scotland) Limited. Company Registration Number: SC139685
Reproduction, transfer, distribution or storage of part or all of the contents in any form without the prior written permission of Scottoiler is prohibited except in accordance with the following permission. Scottoiler consents to you storing on your computer or printing copies of extracts from these pages for your personal use only.
Scottoiler assumes no responsibility for material created or published by third parties that Scottoiler World Wide Web pages have a link to.
Our response time for email enquiries is 1 working day.
Deliveries must be signed for! There will be an additional charge if our carrier is unable to deliver on two occasions.
Payment is accepted securely by credit card and goods will be despatched within five working days unless otherwise indicated.
All prices on the Scottoiler site are inclusive of VAT.
Scottoiler's VAT number: 216 2899 90
Orders being sent to the Scottish Highlands, the Western Isles, Orkney and Shetland, Channel Islands, Isle of Man, Northern Ireland and the Republic of Ireland will be subject to an additional carriage charge.
Estimated Delivery Times
UK: 2 days
Delivery times may vary.
Scottoiler (Scotland) Limited always ensures that customers are satisfied with their purchases and service. As previously stated, Scottoiler kits are under warranty for two years from purchase date. Under the Sale of Goods Act 1979 (as amended) if goods that are not of a satisfactory quality are supplied, you, the consumer, are entitled to reject the goods within 30 days from date of purchase.
There is no legal obligation for you to return the rejected goods to Scottoiler, but we do ask that you inform us that the rejected goods are available for collection at no cost to you. Scottoiler will cover all costs for return of unwanted goods if required, by way of refund payment.
Distance Selling Regulations
Under the Distance Selling Regulations you have a right to cancel your order for any item purchased on this website for a full refund. This does not apply to items personalised or made to your specification.
To cancel you can email us or write to us within 14 working days starting the day after delivery. You must take reasonable care of the item(s) and must not use them. Item(s) must be returned to Scottoiler within 14 working days of cancelling the contract, or we can arrange collection (charges may apply). Refunds may be reduced where the value of the goods has been diminished due to excessive handling by the consumer.
You may cancel an order for services in the same way within seven working days of the date of purchase, unless the services begin sooner.
At Scottoiler we are aware of the concerns customers have about entering their card details when carrying out a transaction. We have therefore put the following measures in place to ensure that paying via our website is as safe as possible:
Any information sent to us is encrypted (scrambled) while being sent over the Internet. We recommend that you always close down your Internet browser when you have finished shopping online, especially if you use a shared PC.
You can request to pay by other means when making a purchase. In this instance a member of our customer services team will phone you to discuss your payment options, such as paying by cheque or telephone.
Scottoiler accepts most major credit and debit cards.
We will not trade or sell any customer details to any third-party organisations. We do send regular e-mails about best offers from the Scottoiler Shop. Should you wish to stop receiving these, there is a simple unsubscribe link in every email.
If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge.
Special Offer Terms and Conditions
We may also obtain information about your online movements and use of the internet. We do this by placing a ‘cookie’, which is a small file, on your computer’s hard disk. Cookies are used for several reasons, for example to recognise you whenever you visit this website ensuring you do not have to enter all your details and thereby speeding up the process so you do not have to log on each time. It will also enable us to store your personal preferences, build a profile about you and target our marketing and advertising campaigns. We cannot provide a full service to you if you disable the cookie function on your web browser so we advise you to maintain the same.
Link to the Online Dispute Resolution (ODR) Platform: http://ec.europa.eu/consumers/odr/