Privacy Statement

This privacy policy sets out how Scottoiler uses and protects any information that you give us when you use this website.

Scottoiler is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge.

How we use your information

Visitors to our websites

When visiting and our other websites some information about you will be collected and stored. We will make it clear when we collect personal information and will explain what we intend to do with it:

Use of cookies

You can read more about the use of cookies on our site in our cookie policy.

Contact Form

If you contact us by email or contact form, the information you provide will be stored for the purpose of processing the request and for possible follow-up questions. In addition, please use the contact form in order to assert your data protection rights.

Registration of a user account

During checkout you have the option to create a user account. Registering an account will give you the option to save your billing and shipping address and to view previous orders. Registration is completely voluntary and not needed to complete the checkout process. Should you wish to delete your user account please use the contact form.

Email Newsletter and other communication

We use a third party provider, Mailchimp, to deliver our newsletters. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our newsletter. For more information, please see the Mailchimp privacy policy.

We will not trade or sell any customer details to any third-party organisations. We do send regular e-mails about best offers from the Scottoiler Shop. Should you wish to stop receiving these, there is a simple unsubscribe link in every email or contact us directly using the contact form.

Knowledge Base – Support Center

We use our own knowledge base to give you the best possible support. We gather anonymous information if you use the search function of the knowledge base.


Customers and product orders

If you place an order with us either through or over the phone we will process your personal data and payment data. Your payment information is securely handled by third-party payment providers PayPal and Global Payments.

Your personal information including name and address is processed to complete your order and stored to comply with legal requirements.

Support, Warranty and Contact Requests

If you get in touch with us with a support or warranty question we will save your information for the time of processing your request. Some information such as warranty information and support requests will be stored for a longer time to enable us to have a full history of your support request over time.

We use a third party provider, Freshdesk, to give you the best possible support through a ticketing system. For more information, please see the Freshworks privacy policy.

Job applicants, current and former employees

All of the information you provide during the process will only be used for the purpose of progressing your application, or to fulfil legal or regulatory requirements if necessary.

We will not share any of the information you provide during the recruitment process with any third parties for marketing purposes or store any of your information outside of the European Economic Area. The information you provide will be held securely by us and/or our data processors whether the information is in electronic or physical format.


Your rights

As a visitor or customer of you have the right of access, rectification, cancellation, limitation of processing, data portability and to withdraw consent at any time. We will provide access to your personal data stored by us at any time. If you wish, you will receive them in a structured, commonly used and machine-readable format. We will be happy to correct, edit, limit or delete your personal data at your request, provided that no statutory storage requirements are in conflict, or forward them to another responsible office. If your personal data stored with us has been processed incorrectly, out-of-date or unlawfully, you can restrict its processing by us. Finally, you may change or revoke your consent to the processing of your personal information at any time with future effect. To contact us for any of these concerns, please use our contact form.


Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 18 May 2018.


Complaint procedure

You have the right to take any complaints about how we process your personal data to the Information Commissioner:
0303 123 1113.
Information Commissioner’s Office
Wycliffe House
Water Lane
Cheshire SK9 5AF


For more details, any questions, comments and requests regarding our data processing practices please contact us using the contact form.